GOLDEN WARRANTY

WE STAND BEHIND THE QUALITY OF OUR PRODUCTS, WHICH IS WHY WE OFFER THE GOLDEN WARRANTY—A 6-MONTH COVERAGE ON YOUR JEANS. IF SOMETHING HAPPENS, WE’VE GOT YOU COVERED.

WHAT’S COVERED?

•⁠ ⁠MANUFACTURING DEFECTS (E.G., STITCHING ISSUES, HARDWARE MALFUNCTIONS, UNEXPECTED FABRIC TEARS NOT CAUSED BY WEAR AND TEAR).

•⁠ ⁠FABRIC DEFECTS (E.G., DISCOLORATION BEYOND NORMAL FADING, WEAK DENIM STRUCTURE).

WHAT’S NOT COVERED?

•⁠ ⁠NORMAL WEAR AND TEAR (E.G., FADING, DISTRESSING, MINOR ABRASIONS).

•⁠ ⁠DAMAGE DUE TO IMPROPER CARE (E.G., WASHING OUTSIDE OF RECOMMENDED GUIDELINES, BLEACHING, EXCESSIVE HEAT DRYING).

•⁠ ⁠ALTERATIONS, MODIFICATIONS, OR REPAIRS DONE OUTSIDE OF WASH STUDIOS.

•⁠ ⁠ACCIDENTAL DAMAGE (E.G., RIPPED BY FORCE, STAINS FROM EXTERNAL SOURCES).

HOW TO CLAIM

1.⁠ ⁠SUBMIT A REQUEST: EMAIL US AT ADMIN@WASHEDSTUDIOS.CO WITH YOUR ORDER NUMBER, A DESCRIPTION OF THE ISSUE, AND CLEAR PHOTOS.

2.⁠ ⁠EVALUATION: OUR TEAM WILL ASSESS YOUR REQUEST AND RESPOND WITHIN 3-5 BUSINESS DAYS.

3.⁠ ⁠RESOLUTION: IF APPROVED, YOU’LL RECEIVE A REPLACEMENT, STORE CREDIT, OR REPAIR SERVICE BASED ON THE ISSUE.